Delivery & Returns

Delivery

We offer fast and secure worldwide delivery for all orders. Our team strives to dispatch items as quickly as possible once payment has been received. All deliveries, both within the UK and internationally, are processed via Royal Mail or reputable couriers, with a signature required upon delivery.

In the rare event that an item is lost in transit, UK customers are requested to wait 15 working days, while international customers should wait 28 working days from the dispatch date before an item can be officially declared lost, in accordance with courier policies. If the item is not received after this period, we will offer a replacement, or a full refund if no further stock is available.

In most cases, the item will be shipped as outlined on the product listing page. For alternative arrangements, bulk purchases, or upgraded delivery options, please contact us to inquire about potential discounts. We are flexible and aim to keep shipping costs as low as possible without compromising the quality of our delivery service. Should you require any alternative arrangements, please email us, and we will respond with an adjusted cost.

30-Day Money-Back Guarantee Return

For your peace of mind, we are committed to delivering exceptional service and 100% customer satisfaction. As part of this commitment, we offer a 30-day refund policy to allow you ample time to fully inspect and test your purchase. If you want to return any purchased item you can do so within 30 days of the purchase date for a full refund. The item should be returned in its original condition, including all components and packaging. If the item is damaged, missing parts, or sustains damage during return shipping due to improper packaging, a deduction may be applied to the refund to account for the loss in value.

NOTE: If the item has a manufacturer's fault, we will cover the return shipping cost. Please contact us, and we will provide you with a return postage label.